ZP, now owned by Teleperformance, gives an across the board 4% raise two days after ASLIU-OPEIU mobilized our allies in Congress to raise the stakes for the French multinational. It shows that our union has momentum—but 4% is not enough: we need collective bargaining rights.
Two days after Rep. Jan Schakowsky and 22 of her colleagues wrote to the FCC demanding accountability for Teleperformance—including accountability for the wage increases promised to interpreters in the 2023 rulemaking—Teleperformance announced an across the board 4 percent raise for VRS interpreters.
ASLIU member Felix Reyes with Rep. Jan Schakowsky (D-IL), a senior member of the House Energy and Commerce Committee which oversees VRS
“Our union has been rapidly growing and we’ve been showing our power,” said Emma Sills, a VRS interpreter for ZP in Tampa. “We’re not going to stop here. ZP owes the Deaf community and us only the best interpreting services—this means interpreters that are trained, supported, and fairly compensated.”
Teleperformance had profits of over half a billion dollars in 2024. Teleperformance CEO Daniel Julien made $9.2 million in 2024.
“The fact is that ZP is still failing our communities, and in particular has failed to recognize the particular issues faced by trilingual interpreters,” said Marina Martinez-Cora, a trilingual ASLIU member from Puerto Rico. “The only way that Teleperformance can stop this vicious downward cycle in the quality of VRS is by implementing the UNI global agreement in the United States and Puerto Rico, which will allow us a fair path to unionization.”
Our union will continue to build the heat at ZP, because the only thing that will guarantee that interpreters have a voice in VRS—as opposed to hearing executives with no experience in VRS—is a union contract. You can participate in our organizing by reaching out to [email protected] and submitting a photo quote here.